Return & Refund Policy

We value customer satisfaction and offer a hassle-free 3-day return and refund policy.

Eligibility for Returns:

• Returns must be requested within 3 days of receiving the product.
• The product must be unused, undamaged, and in its original packaging with all tags attached.
• Return requests can be made by contacting us at info.gadvix@gmail.com or on WhatsApp: +60 11-1431 2852.

Refund Process:

• Once we receive and inspect the returned product, refunds will be processed within 3-5 business days.
• Refunds will be issued via bank transfer or other available methods.
• Shipping charges for returns (if applicable) will be deducted from the refund amount.

Non-Refundable Items:

• Used or damaged products.
• Items returned without original packaging.
• Customized or personal hygiene-related products.