FAQs

1. How long does shipping take?

Shipping takes 1-2 business days after order confirmation.

2. Is shipping free?

Yes! We offer 100% free shipping across Saudi Arabia.

3. What payment methods do you accept?

We only accept cash on delivery (COD) for a secure shopping experience.

4. Can I return a product?

Yes, you can return products within 3 days if they meet our return criteria.

5. How do I request a return?

Contact us via email or WhatsApp with your order details for return instructions.

6. When will I receive my refund?

Refunds are processed within 3-5 business days after we receive the returned item.

7. Are my personal details safe?

Absolutely! We never share or sell customer information. Your privacy is our priority.